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Introduction
Course Introduction
Highlights
History Of ISO 9001 Revisions
Key changes in ISO 9001 version 2015
Fundamental Concepts in ISO 9001
Misconceptions about Revision
Certification Process for Organizations
Action Plan for Organizations & Certification Process
Benefits of ISO 9001 Certification Program to Customers
What Can't Companies Do
Process Approach and the PDCA Cycle
Process Approach and PDCA Cycle
What is PDCA Cycle
When to Use PDCA Model
PDCA Cycle and ISO 9001
ISO 9001 Clauses
13) Context of Organization and Risk Based Thinking
14i) Auditable Clauses in ISO 9001_Context of the Organization
14ii) Clause 5 - Leadership
14iii) Clause 6 - Planning
14V)Clause 8 – Operation 1
14VClause 8 – Operation 2
14vi) Clause 9 - Evaluation
14vii) Clause 10 - Improvement
Essential Elements of QMS
Essential Elements of QMS
Organization Knowledge
Types of Organizational Knowledge
Stage for Processing Knowledge
The Role of Leadership
Internal Auditing
Definitions, Concept & Comparison
Phases of an Audit
Types of Audit
Records for Management Reviews
Internal Audit for the Context of an Organization
Categories of Audit
Internal Audit Planning
Performing the Internal Audit
Internal Audits for Risk Management System
Performance Evaluation
Management Review
Effectiveness of Actions Taken to Address Risks and
Required Management Review Outputs
Management Review Relation with PDCA