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Introduction to Quality
Certified Manager of Quality and Process Excellence Introduction
Introduction
Focus of Quality
The Juran Trilogy
Quality Dimension & Frameworks
The 8 Dimensions of Quality
Quality Standards & Frameworks
Setting up a Quality System
Product Quality Planning
Advanced Product Quality Planning (APQP) I
Advanced Product Quality Planning (APQP) II
Production Part Approval Process (PPAP)
Process Capability & Controlling
Process Capability I
Process Capability II
Process Control Plan I
Process Control Plans II
Cost of Poor Quality & Nonconformance Management
Understanding the Cost of Quality (COQ) I
Understanding the Cost of Quality (COQ) II
Handling Nonconformities
Hanling Nonconformities II
Conducting Product Traceability Study
Introduction to Product Traceability
Benefits of Traceability in Manufacturing
Classification of Product Traceability Studies
Critical Considerations for Traceability
Conducting Effective Traceability Studies
Improving Product Traceability Program
Process Benchmarking
Benchmarking